Privacy policy
Laboratoires MEDGEN, a simplified joint stock company with capital of €100,000, whose registered office is at 24, Rue Erlanger- 75016 Paris (France), registered with the Paris Trade and Companies Register under number B 889 930 897 and identified by individual intra-Community VAT number FR 11889930897 (hereinafter "Laboratoires MEDGEN", "we", "us"), collects personal data via the www.laboratoires-medgen.com website (the "Site").
This privacy policy sets out when, why and how we collect, use and process personal data relating to visitors to the Site.
We are committed to providing you with quality products and services in a professional manner, while protecting your privacy.
Please note that we also collect personal data from visitors to the Site through the use of cookies. To find out more about our use of cookies and the data collected, please refer to paragraph II hereof. You can deactivate the use of cookies at any time by clicking here.
I. Personal data collected and purposes of processing
We believe that the processing of your personal data that we carry out on the basis of our legitimate interests does not present an excessive risk to your rights and privacy. In particular, we have adopted measures to protect your rights by applying appropriate retention periods and ensuring appropriate security controls.
If you choose not to provide the personal data we request, we may not be able to provide you with the products and/or services you have requested or fulfil the purposes for which we have requested the Personal Data. Where the provision of personal data is necessary, we will indicate this on the forms.
II. Cookies and other web technologies
Please note that we also collect personal data from visitors to the Site through the use of cookies. We automatically collect certain data about you and your computer when you visit our website. For example, we will collect your IP address, the name of your web browser (such as Firefox, Internet Explorer, Chrome or Safari). As a member or visitor to the website, we will install a permanent cookie file on your computer's hard drive. You can always choose not to receive a cookie file by managing your cookie preferences.
Performance cookies - These cookies enable us to determine the number of visits and the sources of traffic, in order to measure and improve the performance of our Site. They also help us to identify the most / least visited pages and to evaluate how visitors navigate the Site. If you do not accept these cookies, we will not be informed of your visit to the Site.
Functionality cookies - These cookies are used to improve and personalise the functionality of the Site. They may be activated by our teams or by third parties whose services are used on the pages of our Site. If you do not accept these cookies, some or all of these services may not function correctly.
Cookies for targeted advertising - These cookies may be set within our Site by our advertising partners. They may be used by these companies to profile your interests and provide you with relevant advertising on other websites. They do not store personal data directly, but are based on the unique identification of your browser and Internet device. If you do not authorise these cookies, your advertising will be less targeted.
III. Recipients of your personal data
We may share your personal data with various third parties. For example, companies that supply us with products and services, such as service providers that support our business and in particular hosting and maintenance service providers;
We have carefully selected these service providers and taken steps to ensure that your personal data is adequately protected. All our service providers are bound by a written contract to process the personal data provided to them solely for the purpose of providing a specific service to us and to maintain appropriate security measures to protect your personal data.
The judicial authorities, the public administration and any other third party if we are obliged to disclose or share your personal data in order to comply with any legal obligation, to protect the rights, property and/or safety of our company or our staff;
Investors and other relevant third parties in the event of a potential sale or other transaction relating to our company;
Our accountants, auditors, lawyers and other advisors;
[...]
IV. International transfer of personal data
We do not directly transfer any of your personal data outside the European Union.
V. How long we keep your personal data
We delete the personal data we collect after a certain period: deletion three years after your last contact with us (for example, a request for documentation or a click on a hyperlink contained in an e-mail). Beyond these periods, we may keep your data in archive databases (without sending marketing e-mails) in order to comply with our tax, accounting and social security obligations (5 to 10 years maximum).
VI. Security of your personal data
We have adopted physical, electronic and administrative security measures, including the use of extensive firewalls and passwords to secure access to personal data. We also ensure that access to personal data is limited to those employees and third parties who need access in order to carry out their duties and, in particular, to operate, develop or improve the services and the Site. All persons accessing personal data are bound by confidentiality obligations and are trained in the protection of personal data.
VII. Your rights
As a data subject, you have various rights. Each of these rights is subject to certain conditions in accordance with the General Regulation on the Protection of Personal Data n°2016/679 and the applicable national laws (in France, the amended "Informatique et Libertés" law of 6 January 1978).
The right of access - you have the right to obtain confirmation from us as to whether or not your personal data is being processed by us, as well as certain other information (similar to that provided in this Privacy Policy) about how your personal data is used. You also have the right to access your personal data by asking us to send you a copy of your personal data. This allows you to know and verify that we are using your information in accordance with data protection laws. We may refuse to provide you with this information in particular where it is likely to contain or reveal another person's personal data or adversely affect another person's rights.
The right of rectification - you can ask us to take steps to correct your personal data if it is inaccurate or incomplete (for example, if we have the wrong name or address).
The right to erasure - or 'right to be forgotten', in simple terms this right allows you to request the erasure or deletion of your personal data where, for example, we no longer have a compelling reason to continue using it or its use has become unlawful. However, this is not a general right to erasure and there are a number of exceptions, for example where we need to use the information to defend a legal claim or to be able to comply with a legal obligation.
The right to restrict processing - you have the right to "block" or prevent further use of your personal data when we are assessing a request for rectification or as an alternative to erasure. Where processing is restricted, we may still retain your personal data, but we may not use it further.
The right to data portability - you have the right to obtain and re-use certain personal data for your own purposes in different companies (which are separate data controllers). This only applies to personal data that you have provided to us, which we process with your consent and for the purposes of fulfilling the contract, which are processed by automated means. In this case, we will provide you with a copy of your data in a structured, commonly used and machine-readable format or, if you request us to do so, we may pass your data directly to another data controller (where technically possible).
Le droit d’opposition – vous avez le droit de vous opposer à certains types de traitement, pour des raisons liées à votre situation particulière, à tout moment, dans la mesure où ce traitement a lieu aux fins des intérêts légitimes poursuivis par Les Laboratoires MEDGEN. Nous pourrons cependant continuer à traiter vos données personnelles si nous pouvons démontrer que le traitement est justifié par des raisons impérieuses et légitimes qui l’emportent sur vos intérêts, vos droits et libertés ou si nous en avons besoin pour l’établissement, l’exercice ou la défense d’actions en justice. Si vous vous opposez au traitement de vos données personnelles à des fins de marketing direct, nous ne traiterons plus vos données personnelles à de telles fins.
The right to withdraw your consent - where we process your personal data on the basis of your consent, you have the right to withdraw your consent at any time. However, such withdrawal does not affect the lawfulness of the processing that took place prior to the withdrawal.
The right to provide us with instructions on the use of your personal data after your death - you have the right to provide us with instructions on the management (e.g. retention, erasure and disclosure) of your data after your death. You may change or revoke your instructions at any time.
VIII. Third-party sites
The Site may contain links to other websites operated by third parties. Please note that this privacy policy applies only to personal data collected on the Site. We are not responsible for personal data that third parties may collect, store and use on their own websites, even if a link published on our Site has enabled you to access them. We recommend that you carefully read the privacy policy of each website you visit.
IX. How to contact us
This privacy policy may be updated from time to time. We will inform you of any substantial changes relating to the use of your personal data.
If you have any questions about this privacy policy or our use of your personal data, you can contact us by e-mail at the following address: medgen@laboratoires-medgen.com or by post at the following address: Laboratoires MEDGEN, 24 rue Erlanger, 75016 Paris.
Before assessing your request, we may ask you for additional information to identify you. If you do not provide the information requested and we are therefore unable to identify you, we may refuse to process your request.
If you are not satisfied with our response to your complaint or if you believe that the processing of your Personal Data does not comply with data protection laws, you may lodge a complaint with the competent supervisory authority for data protection. The Commission Informatique et Libertés (CNIL) is the data protection authority in France (www.cnil.fr).
